ChurchServices.tv

FAQs

What Devices can I View the Live Stream on?

It is possible to view the live stream on PC’s, laptops and a range of Apple and Android devices.  In order to view the live stream, your device will need the following:

If you’re viewing on a mobile device or Tablet, the Church Services website will automatically bring you to the mobile version of the website.

Can I View Recordings?

Recordings are set up and arranged at the discretion of each church. On the main schedule and on each Church page a service that is due for recording shows up in green. If you would like a service recorded please contact each Church directly.

Each recording can be downloaded for future play back and keepsake.  Recordings can be downloaded directly from the CSTV website to a PC/laptop or from the parish website.

Each recording of a daily mass is available for 1 month and then is removed. Services can be stored permanently at the discretion of the Church.

How do I View and Download a Recording?

The steps to view a recorded service are as follows:

From the ‘channels’ list on the main www.churchservices.tv website, select the church you wish to view.

In the space below the ‘viewer’ and service schedule there is a ‘playback’ section which lists the most recent recordings of services – if the recording you seek is not there, you  can also search by date in the calendar.

To view the service click on the link for that service and it should then start to play in the ‘viewer’ window.

Should you wish to download a copy of the service, this can be done by clicking on the ‘download service’ link which is on the right side of the player just under the viewing window where the service is playing.

If you experience any difficulty in viewing the recording, it may be necessary to download a program from http://www.videolan.org/vlc/ to help facilitate the playback.

The stream keep saying ‘buffering’ – what does it mean?

This usually means there is no stream coming from the Church. Live streaming is run at the discretion of each Cathedral or Church and occasionally they are turned off by the church for certain services or time periods.

As the stream is carried by a broadband connection from the church, interruptions to broadband service locally can cause the stream to go down. We monitor streams on a daily basis and are alerted to such events and will get it back live as quickly as possible.

The stream is constantly starting and stopping – why?

This is usually an indication that your broadband speed is too slow to allow the stream to play properly.  Check your broadband line speed by visiting www.speedtest.net. Click on begin and wait for the test to run. Your download speed needs to be greater than 1.0Mbps.

What internet browsers should be used to view the site?

Church Services TV supports the following browsers

Please note we no longer support the use of Internet Explorer 6 on ChurchServices.tv, we recommend upgrading to Firefox, Chrome, or Internet Explorer 9 (if you are using Windows 7).